Return Policy & Procedures

James Martin Vanities accepts returns on unused, uninstalled products in their original packaging within 30 days of delivery. Please note that return shipping costs and a restocking fee may apply to ensure the integrity of our luxury furniture logistics.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare for Shipment

  Securely repack the vanity in its original crate or box, ensuring all hardware, backsplashes, and components are included to prevent damage during transit.

• 3.
  Schedule Pickup

  Once your return is approved, we will coordinate with a specialized freight carrier to schedule a convenient curbside pickup at your location.

• 4.
  Inspection and Refund

  After our warehouse team inspects the item for quality assurance, your refund will be processed to the original payment method, minus applicable fees.